Reviews

Susan Carney
Susan Carney
12:02 24 Mar 21
Tony did a great job in listening to my needs and then getting me a better lifestyle with my mobility issues. I love my scooter and my lift chair. It truly is a quality of life. Also the delivery technician was so great at his job I do not remember his name but he made sure my seat was adjusted... for me on my scooter. He showed me how to use my scooter and my lift chair. I am really totally satisfied with my total experience. I highly recommend your company. Thank you so much, Susan Carneyread more
Dee Weafer
Dee Weafer
02:39 10 Mar 21
We purchased a mobility scooter for my husband. Tony, the salesman, was fabulous to work with. He made sure we bought the scooter that would fit our needs even though my husband wanted a much larger and more expensive one. So nice to have a company that puts customer needs over up selling to make... more money. Will definitely tell my family and friends about Access Mobility!read more
Barb Mathauer
Barb Mathauer
23:10 03 Mar 21
Excellent customer service with friendly and very knowledgeable staff. We felt like we treated like family. The selection of products to enhance mobility for any level of need. They went over and above service and education to understand the equipment.Thanks so much for all your assistance and... caring by listening to our needs - appreciated the time and hospitable environment shown us. Without a doubt,you will not disappointed.read more
Cheri B
Cheri B
13:05 23 Feb 21
I had to have foot surgery so I needed to get a knee scooter. This is actually the second time I have had to rent one from Access Mobility. They are a great family owned business. Our entire family uses them for any mobility needs. My mom got her lift chair from there. They have a big assortment... chair, scooters, whatever you might need. Visit them for your mobility and health needs. They will treat you right!read more
Kimberley Hokanson
Kimberley Hokanson
17:53 12 Feb 21
I got my lift and am so excited! When I initially called I thought it'd be a while before someone could come out. But they were right there pretty quickly and I'm far for them to travel. I was left with very easy instructions on what I needed to do on my end before installing. The guys that... installed it were great. They made sure I understood everything. Everyone I worked with was very kind and knowledgeable and always there if I have questions. Definitely recommend them and anything I need in the future, I will be calling them!Kimberley Hokansonread more
The Ghost Post - Sherri Wynn
The Ghost Post - Sherri Wynn
21:24 09 Feb 21
I cannot say enough good things about the staff, products, and services at Access Mobility on Emerson Avenue in Indianapolis. I’ve purchased other items there before and have always been completely satisfied. Last week I purchased a power lift recliner and a side table/tray that can be stabilized... next to the chair. The purchase & delivery process was smooth and efficient—the chair was even delivered earlier than promised! Staff there are knowledgeable, professional, caring, and genuinely understand daily living needs of people with mobility issues.read more
G Duvall
G Duvall
11:34 06 Feb 21
Service was great, was greeted immediately by Mr. Rumble, who was very polite and informative. Told him about what my father needed and he was able to walk me through the different options available. Didn’t try to push something on me that wasn’t needed. I will return if my father has future... mobility issues. Thanks again for the great service.read more
Deb Croghan
Deb Croghan
21:39 02 Feb 21
What a wonderful company to work with! My 98 year old mother needed a scooter to give her more mobility. I live halfway across the country so wasn't able to view the available scooters personally. I called Tony who gave me all of the pros and cons of various models. We settled on a model then... set up delivery. Tony made the delivery the very next day! He spent as much time as Mom needed to feel comfortable with all of the "bells and whistles" of her new scooter. Two days later Tony came back to make an additional adjustment to the height of the seat.I can't imagine a more accommodating or responsive company. My mom is thrilled to be able to go places she hasn't been able to walk to for a very long time. I am so very grateful for the kindness and understanding Tony showed my mother.Thank you Access Mobility. You and Tony Rumble have helped to improve the quality of my mother's life.read more
Shelley stewart
Shelley stewart
15:03 25 Jan 21
Brad and Collin are the technicians from Access that service my in-home elevator. They are expert, professional, prompt and good spirited about any questions or concerns I have. One of the things I value most about their excellent service is that they look for ways to assist me that are safe,... fool proof (I have some fools in the family) and protect my pocket book. Thank you Brad and Collin!read more
Britt G
Britt G
14:59 19 Jan 21
We were in a time sensitive situation, Greg was prompt in calling back and got us scheduled sooner than expected. Our installer was Bill and he was courteous, punctual, and knowledgeable. Unit works great.
Jean Van Deventer
Jean Van Deventer
15:57 08 Dec 20
FEEDBACK FOR RECENT SERVICE VISITJohnny serviced my lift chair on 12/1/2020. I could not have asked for a better experience. The young man was punctual, professional, knowledgeable, and just overall a great representative for Access Elevator. He also helped us contact the appropriate person for... additional services. Access Elevator equals dependable.read more
Rose
Rose
05:12 30 Oct 20
we went to the pol sites on Tuesday to vote, after seeing the line was over 200 people long I realized there was no way I could stand that long, we left and called the store. To no surprise they had exactly the item I would need AND they built it for me to pickup when I got there!!! I was able to... go back get line and vote like everyone else!!! I also recommended them to several other people while standing/sitting in line!!! THANKS a MILLION times!!!read more
Barbara Clisham
Barbara Clisham
21:07 28 Oct 20
My brother and I have been extremely satisfied with our recent purchase experience of a lift chair at Access Mobility. Tony Rumble worked with us to identify the best chair to meet the needs of our 95 year old mother. tHe even kept notes from our phone calls and visit. His product knowledge is... excellent, which helped us narrow down choices for an in person visit with Mom. This chair was the right choice for our Mom. Thank you, Tony!read more
Thomas Scott
Thomas Scott
19:46 05 Oct 20
I recently stopped in to check their store out. I have driven by a thousand times but never had the need to stop.Getting ready for hip replacement, I needed a few things so I thought what the heck.The staff immediately greeted me and asked how they could help. I had a list of things in mind, but... when I told them what type of surgery I was having I needn’t have worried.I was shown around the store with suggestions of products that would come in handy for my recovery.Everything I needed and more was in stock and better than internet pricing!Thanks!read more
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